Got Questions?

Find your answers below or use the contact form at the bottom of the page to ask us directly.

Appointments and Purchases

How do I book an experience with you?

The easiest way is to head to our experience page to place your order directly through the website. But you can also reach out by scrolling down this page and filling out the contact form for your reservation request.

How do I book for someone else?

You can use our experience page and fill out the booking details with the person's details who you wish to place the booking for. Or you can scroll down this page and ask us to issue a gift voucher to you to provide to the person you wish to gift the experience to. We kindly ask you to specify the number of recipients with their full names, what experience you would like to purchase, and how many or what amounts' worth of gift vouchers you will require.

How do I reschedule my existing reservation?

Please adhere to our terms and conditions and our cancellation policy when making changes to your reservation. You can call or text +44 (0) 790 2814 292 or scroll down this page and use the contact form to request your changes ahead of time. We will try our best to accommodate your needs as well as possible. It is helpful if you suggest two alternative time windows straight away so that we can check against the calendar.

I am a wheelchair user or use a walking device. Can I come for a session to your studio?

The locations currently in use are not wheelchair-friendly. Zohalogy is looking for a more accessible place. Until then, you will be able to use our online services.

We appreciate our wheelchair-using clients and would like to emphasise the power of Distance Reiki. It is not to be considered a compromise or a lesser powerful Reiki experience. On the contrary, Zoha's personal favourite type of energetic and spiritual work is the Online Energy Immersion.

Have a look at our reviews to see for yourself how our international clients report very satisfactory experiences with our online experiences, and we have no doubt that this would be a wonderful experience for you.

Do you issue gift cards or gift vouchers?

Zohalogy does offer gift vouchers. Please scroll to the bottom of this page and use the contact form to specify how many gift vouchers you will require, what amount they should be issued for, and if you would like them to be issued for a specific person (in that case we would require their name/s).

If you specify the gift occasion, we might have specific voucher templates (such as a holiday theme). We might be able to offer our bespoke Reiki-infused, scented crystal candles to you to make your gift even more special.

Services

What is Reiki and how does it work?

Ideally, you would try Reiki for yourself before trying to understand it with descriptions from others. If you have never eaten a pear, it is hard to describe what it tastes like or what texture it has, right?

Within Reiki practice, it is understood that energy shifts and moves in every single moment and can feel different from session to session and from person to person. We believe that not everybody has the same energetic entanglements like others, which makes the experience personal.

Visible from the outside, the healer will either use light touch or hover their hands above energy centres of your body. This is not a massage (it is not the touch itself that makes you feel different). What you will feel is energy. Some people might feel a change of temperature. Others report surges of energy or a tingling sensation. Many people love Reiki because they say that it makes them feel lighter, more peaceful, and refreshed afterwards. Some might feel sleepy and ready to rest after an experience. While it has been hinted in some studies that the heart rate comes down with Reiki besides other effects, clients differ in their reports of changes in physical symptoms.

In Reiki practice we do not believe that energy will be channelled where it is not wanted or helpful.

Our reviews from different platforms (Google, ClassPass) show that we have countless overjoyed clients loving Reiki as much as we do.

What is guidance and how does it work?

Guidance at Zohalogy is used as an effective way to help you identify if you are truly aligned with your deepest desire. This is difficult to reflect on, as our desires are a moving target, and we are often too close to the image of ourselves so that we have difficulty seeing real details. It is like trying to create a detailed drawing of our own nose without a mirror. The mirror (or the guide) will help you to have a distance between what you are looking at and what you are trying to outline.

Signs of being misaligned with what you truly desire could be loss of motivation, happiness and joy, persistent boredom, numbness, mood swings, tiredness, and frustration while having a secret or underlying knowing that it is not supposed to feel this way.

The tools used at Zohalogy for guidance are based on state-of-the-art techniques used and taught by the biggest coaching community in the United Kingdom (The Coaching Academy) and methods to sensitively increase empathy according to Marshal B. Rosenberg's model (Nonviolent Communication or Empathetic Communication). This influences the line of questioning during the experiences, helping you to reflect on where you are right now, what is in your way (including what you have not thought of being in your way), and where it truly is where you want to be.

How do I know how much time I should leave between Reiki experiences such as the Energy Immersion?

Typically, if you already ask yourself if you should make an appointment, you are probably at a point of being ready for it. A Reiki experience is not like an appointment at the dentist or a hairdresser. It does not define a definite "finish" point. The short answer is: "It depends on if you like the traffic light to stay on red, yellow or green and if you like it to switch. The switch will be easier at weekly and fortnightly visits."

Clients often come in at different points in their lives. Some take their first session when they feel almost sick and not well. After some experiences, they often report feeling better and having fewer or even no symptoms anymore (it varies). But they keep taking sessions because, beyond the absence of discomfort and symptoms, they strive for growth, joy, happiness, experience of flow, increased creativity, and ongoing inner peace. Many clients choose to come every week or fortnightly, like others go for a regular spa day.

What is special about the Reiki lineage at Zohalogy?

As the founder of Zohalogy, Zoha gave this business its vision, name, and framework. As a psychologist and Reiki healer, she provides Reiki experiences and teaches her techniques following a long line of Reiki masters. Though Reiki is taught in similar ways, this lineage puts an emphasis on connecting deeply to yourself and generating a genuine relationship to the spiritual realm. In our understanding, spirituality is highly personal and energy is constantly flowing, which is why humanity is evolving. Without a deep connection to the spiritual realm, which is the driving force in the healing process of Reiki, we will miss important information on what the leaps are that humanity has taken. Masters in this lineage include at least 3 generations of full-time healers, some partially active as artists and fully embracing their inner calling.

Our work includes the collaboration with so-called archangels. This is not to be understood as a religious concept but rather a close collaboration with energetic beings that volunteered to help humanity.

Zoha is attuned and able to teach 12 degrees of Reiki. The classic Reiki system (commonly known as levels 1 to 3, which is the master level) accordingly describes teachings to the fourth degree. This lineage expanded on the symbols Mikao Usui had channelled over a hundred years ago, which doesn't mean that it is better or worse. It means that it was adjusted and extended to the needs of humanity. Energy shifts and moves in every moment; hence, the (collective) system that serves energy evolves with it accordingly.

What is Distance Reiki and how does it work?

Distance Reiki means that during the appointment that takes place, the Reiki healer and the client are not at the same location. Though we might not be able to explain why it is possible, energy does not care about space or time. Reiki has intelligence of its own. It will flow where it is needed and allowed.

Distance Reiki sessions are Zoha's personal favourite and called the Online Energy Immersion, as the healer's attention is solely on the client's energy (not the room or not the client's response to the treatment). The healer has their eyes closed and uses the Reiki symbols needed, solely communicating to any spirit guides that volunteer to help during the session.

Another advantage of these sessions is that a busy client can continue with their day without interruption. At Zohalogy it is standard to provide pointers where the energy needed attention or a thorough reading of what was detected and what this could mean considering the prior assessment of the client.

If a client chooses to pause their day during the treatment, depending on how sensitive someone is to energies, they will feel the energy moving. Sensations vary between tingling, change in temperature, surge of energy, flash of laughs, tearing up, and feeling thirsty or wanting to use the bathroom. It makes sense to lie down for this and keep the eyes closed. Some clients perceive colours while their eyes are closed.

If you have issues coming to our studio for any reasons or if the stairs to our studio make it inaccessible to you, please do not hesitate to book your Online Energy Immersion, which includes Distance Reiki. It will surprise you how powerful these sessions are even though you are not physically at our location.

Our current and past international clients range from Mumbai to Los Angeles, including multiple cities across Europe (Berlin, Hamburg, Copenhagen, Paris, Geneva, Amsterdam, and Milan) and America (Mexico City, Houston, Vancouver, and Toronto) while we physically operate from London (unless we are "en route").

Do I need prior experience to try Reiki?

You do not need to have any prior knowledge, any specific skills, or any preparation in order to receive Reiki or experience an Energy Immersion. In fact, the best thing to do with Reiki is simply have an open attitude. Not knowing anything about Reiki can be helpful. Reiki is something that should be experienced rather than read up on. Once you experienced it, you will know if this is for you.

Can I receive Reiki while I am pregnant?

Reiki is not restricted to any group. At Zohalogy pregnant clients have been successfully served in the past with great satisfaction. If you feel that Reiki is helpful to you during your pregnancy, you are welcome to take your Reiki sessions at Zohalogy anytime. It is also standard practice at Zohalogy to first place energetic protection around the unborn child and then work on our client's energy centres.

Do you offer custom experiences?

We are always open to hear what you would like to receive and what your ideas are. At Zohalogy we do our best to create an experience that is authentic and accessible to you. Please do not hesitate to reach out and ask for what you are looking for specifically. We will most likely come back with suggestions how to bring your idea to life. Have a look at our previous events if you need inspiration.

Zohalogy is also connected to strong partners if you are looking for a bigger event offer. Whether it is your wedding or an idea for a festival - there are no limits to how we can work together.

Do you offer couples sessions?

We can do sessions with multiple participants but need your request via our group offers.

Do you offer past-life regressions?

Past-life regressions are part of the Zohalogy program. If you would like to book a past-life regression by booking a Deep Illumination Experience specifying that you would like to do a regression. These need different preparation and it is important to let us know in advance what you are coming for.

Do you teach healing techniques?

Yes, Zohalogy teaches Reiki and other content relevant for direct client work. If you strive to become a healer yourself, have a look at our training programmes.

How do I know which experience is right for me?

The best experience depends on what you are looking for. The Clarity Session is centred on conversation, reflection and psychological insight, while the Energy Immersion centres on Reiki Energy Healing and intuitive guidance. The Deep Illumination Experience brings these different elements together.

Feel free to take a free call to be consulted on which service is right for you and your individual needs.

Which service is the most favourite one?

The Deep Illumination Experience the most favourite one amongst our returning clients. It is the signature programme of Zohalogy and brings different elements of Reiki Energy Healing, psychological insight, and intuitive guidance together while fully bespoke. Find out more on our dedicated experience page.

How is psychology implemented into your services?

All sessions with Zoha have an implied psychological perspective based on her professional view on every case as a Psychologist. This applies to individual sessions as well as the extended Awakening and Healer training program.

The idea of Zohalogy is not to create a psychological service but rather a psychological perspective on spiritual topics and holistic treatments. This supports creating a wellbeing service that truly lives up to human nature instead of making unethical or unrealistic overpromises and handling cases unprofessionally. Psychological knowledge is always important when working with vulnerable people. Within the holistic sector there is little to no safeguarding protocol to follow. Zohalogy takes an approach to marry knowledge from psychology with healing powers from Reiki to combine feeling well with working professionally at highest standards.

Do you offer psychotherapy?

Zohalogy does not offer psychotherapy. Not to say that we would not consider it in the future, but this is an intentional decision. The concept of our support is to fill in a gap that does not intend to replace psychotherapy. People who wish to address clinical symptoms and conditions directly will find great support in psychotherapy. The idea of Zohalogy is to help with spiritual healing and growth with concrete impact on your life. This work requires knowledge of the human mind and behaviour to avoid unethical or unprofessional practices. The Zohalogy offer is an addition to what is already out there. It is not meant to replace someone's need of psychotherapy. In fact, many Zohalogy clients have a Psychotherapist in addition to their sessions in our studio. As part of our ethical referral process we might even mention the option of psychotherapy to people who might benefit from it and offer a referral.

Can you energetically cleanse my personal or office/commercial space?

Yes, you can simply reach out to us and get your quote for having your space energetically cleansed. If you are based outside London or the UK, you can request information when and where Zohalogy will be "en route" next. We visit other cities regularly and are happy to stop by.

Do you offer Pet Reiki?

We do offer Reiki to various animals (in addition to nature in general and plants). So far we have had Reiki sessions with common pets (such as cats, dogs, and fish) and wild animals (such as geese, butterflies and wild bees). Plants and animals receive energy like humans do. We are all part of nature. Reiki channels energy into our system and many pets benefit from Reiki treatments in various ways. Some clients have pets with symptoms and some show behavioural changes. Read our Google or Facebook reviews to seek out the pet Reiki experiences people had with us.

Simply contact us to arrange your pet Reiki session and specify if you wish to come into the studio or if you are requesting a visit on your premises.

Personal Preferences

I would like to check out your psychology and spiritual healing and growth content further. How can I do this?

We discuss content like this on our blog and on almost all major social media platforms. You will find the blog on this website and all social media links at the bottom of the page (simply click on the social media icon you wish to follow us on). Follow along for content and exclusive offers.

Is it possible that the longer experiences are not too long for me (e. g., the Deep Illumination Experience)?

We did not have clients before that felt like the experiences were too long. The length offers you to vent, describe your current situation as well as your background, and enjoy the full power of a Reiki treatment. But sometimes clients have to catch a flight or have limited time on a tour.

At Zohalogy we are able to help you keep your busy schedule. If you booked a Deep Illumination Experience, feel free to let us know in advance, and we will make sure that, though we could possibly do up to 4 hours, we keep it shorter for you.

I am interested in Zohalogy experiences, but I had a previous experience that left me disappointed. What can we do about this?

At Zohalogy, we have lots of compassion for previous unfortunate experiences. Even we as professionals have experienced this ourselves, which is one of the main reasons why Zohalogy was founded and why we make it a priority to bring concerns caused by this out into the open. Ethics and professionalism are essential in this line of work. It is important to us - professionally and personally - that the collaboration feels right for you. This business will never prioritise business over alignment.

If you book an initial consultation, you are under no obligation to place a booking afterwards. You will have a free conversation that doesn't lock you into anything, and you will be able to feel out if the chemistry feels right for you. If you have already booked sessions with us and something does not feel right, please do not hesitate to voice your concerns. A professional guide and healer dedicates their mission to honesty and the support of others. If anything, we will be grateful to you for taking the courageous step of providing honest feedback. Nobody should feel uncomfortable while seeking help. Trust and a good working relationship are keys to your success, whether for your wellbeing or your personal growth.

At Zohalogy we also commit to professional referrals to point you in the right direction in case you seek help in a different service area. For us, your wellbeing and growth have the utmost priority. Please do not hesitate to let us know honestly what your thoughts are so that we can either help you directly or by stepping aside if needed. You are a multidimensional, complex being. The reflections on your life and what is aligned with you should live up to this complexity. We believe we are attracting clients who can truly trust us by creating space instead of reducing it. This starts with an open, trusting conversation. Zohalogy strives for enlightenment, which leaves the ego behind. Please rest assured that we will hear you out and help you professionally to assess how help could look for you specifically.

Contact Us

Have more questions? We're here to help you.

Book your free initial call HERE.